Student Complaint Information

Students taking classes at New England Institute of Technology (NEIT) should attempt to resolve any issues or complaints by first using the Student Conflict Resolution Procedure described in the Student Handbook. For cases that cannot be satisfactorily resolved internally, NEIT is required to provide both current and prospective students with contact information for filing complaints with its accrediting body and the appropriate state agency for handling complaints in a student’s resident state.

For students taking courses on campus, complaints concerning NEIT related to fraud or advertising, approval to operate, quality of education or accreditation requirements may be directed to the Rhode Department of Attorney General’s Office, 150 South Main Street, Providence, RI 02903.

For a complaint about an NEIT distance learning program, contact the appropriate authority in your state of residence. Following is a link to available complaint process information for all states.

http://www.sheeo.org/node/434

 


 







 

 

 


 

 

 




 

 



 


 


 

 Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
http://consumerprotection.utah.gov/complaints/manual.html

Vermont
Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
http://education.vermont.gov/new/pdfdoc/pgm_postsecondary/EDU-Complaint_Resolution_Statement_for_Postsecondary_Education_Matters.pdf

The State of Vermont
Office of the Attorney General
109 State Street
Montpelier, VT 05609-1001
http://www.atg.state.vt.us/issues/consumer-protection.php

Virginia
State Council of Higher Education for Virginia
101 North 14th Street
James Monroe Building, 9th Floor
Richmond, VA 23219
communications@schev.edu
http://www.schev.edu/students/studentcomplaintProcess.asp (procedure)
 

Washington
Washington Higher Education Coordinating Board
PO Box 43430
Olympia, WA 98504-3430
dainfo@hecb.wa.gov
http://www.hecb.wa.gov

Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100
 

West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd East, Suite 700
Charleston, WV 25301-2800
 

State of West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
(800) 368-8808
http://www.wvago.gov/pdf/complaint-form-instructions2010.pdf (instructions)
http://www.wvago.gov/pdf/general-consumer-complaint-form.pdf (form)

Wisconsin
Wisconsin Educational Approval Board
30 W. Mifflin Street, 9th Floor
PO Box 8696
Madison, WI 53708
eabmail@eab.state.wi.us
http://eab.state.wi.us/resources/complaint.asp

Wyoming
Wyoming Department of Education
2300 Capitol Avenue Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
(800) 438-5799
http://attorneygeneral.state.wy.us/PDF/ComplaintForm.pdf

This list includes contact information for all 50 states, the District of Columbia, and Puerto Rico and should not be construed as informative of what agencies regulate the institution or in what states NEIT is licensed or required to be licensed.

NEIT strives to keep this list current but it is possible that a state’s complaint process or contact information may change without NEIT’s awareness. If the information given for your state is inaccurate, or if you are having difficulty contacting an agency in your state, please contact NEIT’s Office of Student Support Services (401) 739-5000 Ext. 3441
or ssuport@neit.edu for assistance.