When it comes to training your employees, there’s no such thing as “too much.” Hal Becker, a “nationally known speaker on sales and customer service” recently wrote an article touting the benefits of having properly trained employees, and broke it down into the simplest of terms.
He asked readers to think back to their days of opening lemonade stands in their parents’ front yards, and emphasized the importance of training employees in the most basic terms, “Who trained your employees not to drink the profits? Who trained them to ask for a nickel or a dime and not give the lemonade away? The better the training, the more lemonade you sold.”
While you may not be training your current employees on the best practices of selling lemonade – or selling anything at all – training your staff in is one of the most important aspects of running a successful business.
The Center for Technology and Industry (CTI) at New England Institute of Technologies (NEIT) specializes in creating customized programs for your company and employees. Whether you’re looking to train your employees on the latest technological advances in their field, or get them certified in the newest piece of equipment, we will work with you to create a program to fit your company’s needs.
For more information on working with CTI, give us a call at (800) 736-7744.