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Employer Survey - ASMB


Employer Questionnaire

Automotive Service Management (BS)

Thank you for your interest in our online survey. We would like your feedback about the quality of the degree program from which you hired a New England Tech graduate.

Please take a few minutes to complete the following survey. As you will see the survey asks you to evaluate the program and not to evaluate an individual employee. Your response will enable us to assess the strengths of the college's program and to continue to improve it in the future.

If you have any questions or would prefer to speak with me about the survey or the program, please call me at (401) 739-5000 or 1-800-736-7744.

Patricia Blakemore, Director of Career Services

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*Your Name:
*Zip Code:
Web Site:
E-mail Address:

Position/Title of Employee: (Not Name)  
Duties and Responsibilities:  

How many NEIT graduates have you hired?  
Most recent hire:   /
Would you hire other NEIT graduates?   Yes     No


The Bachelor of Science degree in the Automotive Service Management Technology (ASM) identifies the abilities listed below as important to success in the field. Please respond to the statements below rating each one with the level of your agreement.

Upon graduation from the Automotive Service Management Technology program, the graduate was able to:

1. Demonstrate an understanding of superior customer service skills. 
Strongly Agree   Agree   Neutral   Disagree   Strongly Disagree  N/A  

2. Develop knowledge, skills, and attitudes necessary for advancement in their current workplace.
Strongly Agree   Agree   Neutral   Disagree   Strongly Disagree  N/A  

3. Be prepared for a variety of entry-level positions as service managers in the transportation industry.
Strongly Agree   Agree   Neutral   Disagree   Strongly Disagree  N/A  


4. Demonstrate an ability to manage people effectively.
Strongly Agree   Agree   Neutral   Disagree   Strongly Disagree N/A  


5. Demonstrate an ability to use a variety of software programs to track inventory, warranty claims, job progress or create sales presentations. 
Strongly Agree   Agree   Neutral   Disagree   Strongly Disagree N/A  


6. Demonstrate an understanding of fiscal management of a small business and good financial management skills. 
Strongly Agree   Agree   Neutral   Disagree   Strongly Disagree N/A  

7. Convey written information clearly and effectively in a socially acceptable manner that is easily understandable to others.
 Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree N/A  

8. Express ideas and messages orally to others in a clear, concise and effective manner.
 Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree N/A  

9. Identify causes, problems, patterns or issues and explore workable solutions to improve situations.
 Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree N/A